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Comprehensive Accident Management
In the event of an accident, JEM will prepare detailed repair estimates free of charge. The team will personally guide you through the repair process, communicating directly with insurance companies or third parties to ensure a fast, efficient and hassle-free service.
Providing regular updates to customers, you will be kept informed of the progress of repairs until completion, when your car will be returned to you after a valet service.
Keeping You On The Road
We can provide a courtesy car to keep you mobile for the duration of your repairs, subject to availability.
Alternatively, we also offer a Collection and Delivery Service to ensure any inconvenience resulting from your accident is kept to a minimum.
Claim Management Service
The Accident Repair Centre team are experts in both fault and non-fault claims, dealing with insurance companies and third parties direct.
We can arrange an insurance engineer to inspect the vehicle and authorise repairs whilst the vehicle is on-site. On the completion of repairs, simply pay us any excess on your policy and drive away your car, returned to you in superb condition.
It's Your Car, It's Your Choice
Whilst many insurance companies attempt to direct claims towards their own 'recommended repairers', irrespective of their expertise in specific makes of car, it is your right to have your vehicle repaired by the bodyshop of your choice.
In a recent edition of the VBRA News, it is clearly stated: "the insurer is obliged to tell their policyholder that they are free to choose a body repairer of their own choice." Whilst the insurer can make their client aware of their own approved network of repairers, "the final choice remains with the policyholder."
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